Customer Experience Program Advisor Member

Ian Walker

Active Term: 11/2024 - 11/2025

Areas of Expertise

• Your Customers, Their Experience Journey
  
• Customer-Focused Innovation
  
• Customer First Culture
  
• Customer Experience in your Organization-Navigating Politics of Change

Sales & Services Associate

United States Postal Service

Ian is a dedicated customer experience professional with extensive expertise in customer service, project management, and team leadership. With a background spanning roles at the United States Postal Service, USDA, and AmeriCorps, Ian brings a wealth of knowledge in creating streamlined, customer-focused solutions. Known for an analytical approach to problem-solving and a commitment to service excellence, Ian has successfully led cross-functional teams and improved operational workflows in diverse environments.

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