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  • Home
  • Fast-Track Programs
    • Operational Readiness for First Responders: OUD
    • Operational Readiness for Police Officers: OUD
  • Mastery-Track Programs
    • Customer Experience
    • Women in Leadership
  • About
    • Advisor Experience
    • FAQ
  • Register & Pay
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  • Home
  • Fast-Track Programs
    • Operational Readiness for First Responders: OUD
    • Operational Readiness for Police Officers: OUD
  • Mastery-Track Programs
    • Customer Experience
    • Women in Leadership
  • About
    • Advisor Experience
    • FAQ
  • Register & Pay

Customer Experience Program Advisor Member

Jerry Hall

Active Term: 11/2024 - 11/2025
University of North Dakota Customer Experience Program Advisor Member Badge.
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Areas of Expertise

  • Your Customer Experience Strategy
  • Your Customers, Their Experience Journey
  • Customer-Focused Innovation
  • Customer First Culture
  • Principles of Customer ​Relationship Building
  • Customer Experience Functional Alignment
  • Accelerate & Improve Decisions with Data
  • Customer Experience in your Organization-Navigating Politics of Change

Regional Client Delivery Leader

Surgery Partners, Inc

My name is Jerry (JW), with over 30 years of credible history, I’m a seasoned strategist and recognized thought leader who specializes in driving organizational metamorphosis through visionary long-term strategies, innovations, and successful introduction of new innovations.

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Contact Us

Dana Lockwood - Program Manager, Customer Experience & Women in Leadership  |  Email: [email protected]  |  Phone: 701.885.6555
Jodi Sporn - Program Manager, Operational Readiness  |  Email: [email protected]  |  888.845.4131

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University of North Dakota  |  Grand Forks, ND  |  Phone: 701.777.0488  |  UND.edu
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