Customer Experience Program Advisor Member

Mark Langanki

Active Term: 09/2024 - 09/2025

Areas of Expertise

• Your Customer Experience Strategy
  
• Your Customers, Their Experience Journey
  
• Customer-Focused Innovation
  
• Customer First Culture
  
• Customer Experience Functional Alignment
  

Chief Technology Officer

C1

Chief Technology Officer at C1, a global $2B IT services provider of systems integration solutions. Innovate new flagship products including cutting edge AI products supporting enterprise call center operations for major consumer facing companies.  Lead global teams of 100+ and budget of $50M. Senior lecturer and faculty head of IT Infrastructure program at University of Minnesota.

Builds strong customer and business partnerships, understands corporate strategies, competitive factors and emerging technologies. Innovates and deploys AI and technology solutions that generate value, organic growth, ROI and competitive advantages.

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